These terms govern your use of Lexqura, a legal practice management platform operated by Lexqura. They apply whether you signed up yourself or someone at your firm created a workspace and invited you into it. If you use Lexqura, these terms apply to you.
We have written them in plain English on purpose. Where a clause carries real consequences for your practice, we say so directly rather than burying it.
1. The service
Lexqura provides software for running a legal practice: matters and clients, documents, time recording, invoicing, an AI research assistant, and drafting tools. Which of these you get depends on your plan.
The AI research assistant answers from a defined corpus of primary legal material. That corpus currently covers Ghana and United States federal law. It contains constitutions, statutes and procedural rules. It does not contain reported judgments or case law. Practice management features work in any jurisdiction; only AI research depends on the corpus.
We change and improve the service over time. We will not remove a material feature you are paying for without telling you in advance.
2. Accounts and firm workspaces
A workspace belongs to the firm, not to the individual who created it. The firm is our customer. If you are an administrator, you can invite colleagues, set their roles, and remove their access. If you are a member, your administrator can see the matters and records you create inside the workspace.
You agree to:
- Give accurate registration details and keep them current.
- Keep your password and any second factor confidential.
- Not share a login. Each person who uses Lexqura needs their own account.
- Tell us promptly if you believe an account has been compromised.
You are responsible for what happens under your account, including anything done by someone you gave access to.
3. Acceptable use
You may not use Lexqura to:
- Break the law, or help anyone else break it.
- Upload material you have no right to upload, including client material you are not authorised to hold.
- Attempt to reach another firm’s workspace, probe our systems, or circumvent access controls.
- Scrape, resell, or redistribute the service or its outputs as a competing research product.
- Upload malware, or anything designed to interfere with the service or with other customers.
- Practise law without the licence your jurisdiction requires. Lexqura is a tool for lawyers; it is not a licence.
We may suspend access immediately where we reasonably believe conduct is putting other customers, their client data, or the service itself at risk. We will tell you why.
4. AI outputs and professional responsibility
This is the clause that matters most, so read it carefully.
Lexqura’s AI outputs are assistance, not legal advice. The lawyer makes the final call. Every answer, summary, draft and citation the system produces is a starting point that a qualified person must check before it is relied on, sent to a client, or filed anywhere.
Specifically:
- Verify every citation. The assistant links each claim to the section it relied on so you can open it. Open it.
- Know the limits of the corpus. The assistant answers from the indexed sources described in section 1. It has no case law. It does not know about a statute that was amended after our last index run, and it does not know your local practice directions.
- Language models make mistakes. They can misread a provision, miss an exception, or state something with more confidence than the source supports.
- Your professional duties are unchanged. Your obligations to your client, to the court, and to your bar association are yours. Using Lexqura does not transfer any of them to us, and it is not a defence to a complaint.
No lawyer and client relationship arises between you and Lexqura. We are your software provider. We are not your co-counsel.
5. Your content and your clients’ data
Your firm keeps ownership of everything it puts into Lexqura: matters, documents, correspondence, notes, time entries and client records. We do not claim any ownership in it.
You grant us the narrow licence we need to run the service for you: to store your content, transmit it, back it up, index it so you can search it, and process it to produce the outputs you have asked for. That licence exists to operate Lexqura and for nothing else. It ends when your data is deleted.
We do not train models on your matters.Your firm’s content is not used to train or fine-tune any model, ours or a third party’s.
How we handle personal data, where it is hosted, and who processes it on our behalf is set out in our Privacy Policy, which forms part of these terms.
6. Confidentiality
We treat your workspace as confidential. Our staff do not browse customer matters. Access to production data is restricted to the small number of people who need it to operate the service, is logged, and is granted for a specific reason: a support request you raised, a fault we are diagnosing, or a legal obligation we must meet.
If we are compelled by law to disclose your data, we will tell you before we do so unless we are legally barred from telling you.
You are responsible for the professional privilege and confidentiality that attaches to your client material. If your bar rules restrict where client data may be stored or who may process it, check our Privacy Policy before you upload.
7. Fees and payment
Paid plans are billed in advance on the cycle you chose. Prices are shown before you subscribe. Unless we say otherwise, fees exclude VAT and any other applicable tax, which we add where required.
- Renewal. Subscriptions renew automatically for the same period until you cancel.
- Cancellation. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the period you have already paid for.
- Refunds. Fees already paid are not refundable, except where the law requires it or where we have failed to provide the service for a sustained period.
- Price changes.We will give at least 30 days’ notice before a price change takes effect on your plan. If you do not accept it, you can cancel before it applies.
- Non-payment. If an invoice goes unpaid, we may downgrade or suspend the workspace after written notice. We will not delete your data during a suspension for non-payment without giving you a chance to export it.
8. Availability and support
We work to keep Lexqura available and fast, but we do not promise uninterrupted service. Planned maintenance is announced in advance where practical. Unplanned downtime happens, and we will tell you what went wrong.
Support is provided by email during business hours in Ghana. Response times depend on your plan.
9. Our intellectual property
The Lexqura platform, its software, interface, name and marks belong to us. These terms give you a limited, non-exclusive, non-transferable right to use the service while your subscription is active. They do not transfer any ownership.
Feedback you send us about the product may be used freely to improve it, without obligation to you.
10. Liability
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
Subject to that:
- The service is provided as it is. We do not warrant that AI outputs are accurate, complete or fit for a particular matter. See section 4.
- We are not liable for loss of profit, loss of business, loss of an opportunity, or reputational harm.
- We are not liable for the consequences of professional decisions you took, including anything filed, advised or sent on the strength of an AI output that was not verified.
- Our total liability in any 12-month period is capped at the fees you paid us in that period.
11. Termination
You can close your workspace at any time. We can terminate for material breach of these terms, for unlawful use, or if we discontinue the service, in which case we will give reasonable notice and a refund of any prepaid fees for the unused period.
Getting your data out. For 30 days after termination you can export your matters, documents and records in a standard format. After that window we delete your workspace data on the schedule set out in the Privacy Policy. Backups age out on their own cycle.
12. Changes to these terms
We may update these terms. For material changes we will give at least 30 days’ notice by email and in the product. Continuing to use Lexqura after a change takes effect means you accept the updated terms. If you do not, cancel before the effective date.
13. Governing law
These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction. If your firm is established in the United States or the European Union, mandatory consumer or data protection rights available to you under your local law are not affected by this clause.
Before either of us goes to court, we agree to try to resolve the dispute directly. Most things are fixable with a conversation.
14. Contact
Write to legal@lexqura.com for anything about these terms, or use the contact page to reach the right team.